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The Specialist’s responsibilities include maximizing OverDrive’s sales and market share by working with our public library and / or school library customers to assist in developing their digital media library. This position develops relationships with customers and works with libraries for ongoing collection development support.


  • Manage installed base of library business in a defined geographical territory for revenue growth.
  • Work with staff Analyst to strategically manage accounts through consultative selling to maximize our value proposition to the customer.
  • Manage and forecast budgeting for key accounts.
  • Assist clients with identifying and reallocating new budget sources to enhance spending on digital content.
  • Communicate / interact with library partners.
  • Assist with title selection for OverDrive marketing materials.


  • Bachelor degree in related field, or equivalent experience.
  • 3 – 5 years of consultative sales experience.
  • Working knowledge of publishing and / or library industry.
  • Confident and energetic; professional and team-oriented sales approach.
  • Superior customer service skills.
  • Excellent time management and organizational skills.
  • Ability to manage cross group relationships within OverDrive (i.e., business development, marketing, product management, and development / engineering, etc.).
  • Team player.
  • Excellent communication and interpersonal skills.
  • Strong presentation skills.
  • Outstanding Microsoft Office skills.

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