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Account Specialist, Partner Services (Library)

The Account Specialist’s responsibilities include working with public and school library partners from launch of their OverDrive service through the lifetime of their partnership. Responsibilities: Establish and maintain relationships with OverDrive public and school library partners. Answer general and specific product questions by serving as the main point of contact at OverDrive for a library…. Read more »


Account Specialist, Partner Services (School)

The Account Specialist’s responsibilities include working with school partners from launch of their OverDrive service through the lifetime of their partnership. Responsibilities: Establish and maintain relationships with OverDrive school partners. Answer general and specific product questions by serving as the main point of contact at OverDrive for a school. Evaluate product usage and recommend a… Read more »


Account Specialist, Publisher Account Services

The Account Specialist’s responsibilities include managing the development of content identification and acquisition towards the goal of expanding and maintaining the catalog of eBook, audio book, music, and video available for Content Reserve. Responsibilities: Establish, develop and maintain relationships with content partners including book publishers, audio book publishers, record labels, show producers, mobile content houses,… Read more »


Analyst, Collection Development

The Analyst’s responsibilities include partnering with the Specialist to assist public library or school library customers in developing their digital media library and maximizing OverDrive’s sales and market share. Responsibilities: Partner with a Specialist to proactively manage the library client experience for optimal value and utility for accounts within the territory. Support the Specialists with… Read more »


Database Administrator (SQL DBA)

The Database Administrator (DBA) responsibilities include working on multiple environments and projects with multiple teams for multiple clients. The SQL DBA is challenged to work with architecture, application development and operations to help achieve a state-of-the-art environment that meets current and future business objectives. The position requires a proven ability to analyze and tune existing… Read more »


Software Developer

The Software Developer’s responsibilities include developing and supporting applications. Development responsibilities will require creating engaging multimedia programs that use web-connected technologies. Responsibilities: Collaborate with other senior developers in updating and extending code for digital download and e-commerce websites. Design and implement web applications using ASP.NET. Ability to lead small teams of developers to accomplish project… Read more »


Systems Administrator

The Systems Administrator’s responsibilities include effective provisioning, installation / configuration, operation, and maintenance of systems hardware, servers and related infrastructure. This position participates in technical research, evaluation, and documentation to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, and related procedures adhere to IT Standards as set within the… Read more »


Technical Support Specialist

The Technical Support Specialist’s responsibilities include answering and resolving requests related to supported applications, responding to problems that come to technical support, utilizing a support ticket management system, and communicating customer issues to technical staff. In addition, this position occasionally performs quality assurance on internally developed applications and systems, compatibility testing with other supported applications… Read more »