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Analyst, Collection Development

The Analyst’s responsibilities include partnering with the Specialist to assist public library or school library customers in developing their digital media library and maximizing OverDrive’s sales and market share. Responsibilities: Partner with a Specialist to proactively manage the library client experience for optimal value and utility for accounts within the territory. Support the Specialists with… Read more »

Front End Web Designer

The Front End Web Designer’s responsibilities include providing web design and development for OverDrive marketing web initiatives, including corporate branding, product marketing, and marketing for other departments as needed. This position utilizes creativity and innovative ideas and concepts to create promotional materials and corporate brand in appropriate formats. Responsibilities: Under direction of the Creative Services… Read more »

International Business Specialist

The International Business Specialist’s responsibilities include supporting our international business through a variety of means. This position will be receiving phone calls, writing emails, and passing applicable information along to the appropriate team members. Responsibilities: Maintains and enhances partner management though frequent contact by e-mail and phone. Compiles and updates sales reports and forecasts from all… Read more »

Software Developer

The Software Developer’s responsibilities include developing and supporting applications. Development responsibilities will require creating engaging multimedia programs that use web-connected technologies. Responsibilities: Collaborate with other senior developers in updating and extending code for digital download and e-commerce websites. Design and implement web applications using ASP.NET. Ability to lead small teams of developers to accomplish project… Read more »

Specialist, Collection Development

The Specialist’s responsibilities include maximizing OverDrive’s sales and market share by working with our public library and / or school library customers to assist in developing their digital media library. This position develops relationships with customers and works with libraries for ongoing collection development support. Responsibilities: Manage installed base of library business in a defined… Read more »

Support Specialist

The Specialist’s responsibilities include providing support to end users and to business partners for end user products and services. This role answers and resolves requests related to supported applications, responds to problems that require technical support, utilizes support ticket management system, and communicates end-users’ issues to technical staff and account specialists. This position may work… Read more »

Technical Writer

The Technical Writer’s responsibilities include serving as a communications writing expert, acting as a primary resource to product owners and a secondary resource to all OverDrive departments. The Technical Writer is to provide accurate and consistent messaging across assets (especially help resources), as well as ensure consistent terminology, formatting, style, and tone. Responsibilities: Act as… Read more »