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Account Specialist, Partner Services (School)

The Account Specialist’s responsibilities include working with school partners from launch of their OverDrive service through the lifetime of their partnership. Responsibilities: Establish and maintain relationships with OverDrive school partners. Answer general and specific product questions by serving as the main point of contact at OverDrive for a school. Evaluate product usage and recommend a… Read more »


Account Specialist, Publisher Account Services

The Account Specialist’s responsibilities include managing the development of content identification and acquisition towards the goal of expanding and maintaining the catalog of eBook, audio book, music, and video available for Content Reserve. Responsibilities: Establish, develop and maintain relationships with content partners including book publishers, audio book publishers, record labels, show producers, mobile content houses,… Read more »


Accounting Assistant

The Accounting Assistant’s responsibilities include data entry, communication with internal and external contacts, and providing general accounting support. This role handles setup and maintenance of customer accounts, invoicing, credit card processing and cash application. Responsibilities: Accounts Receivable: Process customer invoices, cash receipts and credit card payments. Customer Set Up: Set up new customers and maintain… Read more »


Corporate Recruiter

The Corporate Recruiter’s responsibilities include coordinating all facets of the recruitment process for open positions.  This is achieved through the development of a recruiting plan for each assigned open position, employing traditional sourcing strategies and resources, developing and implementing new approaches, completing background checks, making offers of employment, and maintaining position and applicant / candidate… Read more »


Front End Developer

The (Senior) Front End Developer’s responsibilities include developing front-end code for new or existing systems. This position will research new technologies to determine if they can be applied to OverDrive products and projects. Responsibilities: Create front-end code that is compatible with a large number of devices and existing systems. Diagnose cross-browser/device issues and fix them… Read more »


Graphic Designer I (Print)

The Graphic Designer’s responsibilities include providing design and production material in both print and digital media for OverDrive marketing initiatives, including corporate branding, product marketing, and marketing for other departments as needed. This position utilizes creativity, innovative ideas and concepts to create promotional materials and corporate brand assets in appropriate formats. The candidate should have… Read more »


Integration Support Services Manager

The Manager’s responsibilities include ensuring that OverDrive’s partners and users are being provided world-class technical support for OverDrive software products and online services, while developing and improving processes and methodologies that support continued growth into new and international markets.  Responsibilities: Service: Provide OverDrive’s partners and users with an experience that delights and exceeds expectations. Ensure… Read more »


IT Technician (desktop / help desk support)

The Technician’s responsibilities include ensuring workstation up-time for end users to access their business applications by supporting desktops, servers, network hardware, and software.  Additional responsibilities may include support projects and other client support requirements including, but not limited to, desktops, servers, smart phones, operating systems, LAN/WAN, security, wireless, backups, disaster recovery, managed services, remote access,… Read more »


Metadata Specialist

The Metadata Specialist’s responsibilities include engaging with digital media suppliers and coordinating the delivery and upload of supplier metadata and content files (ebook, audiobook, music, video, and software) to an OverDrive custom database. The main day-to-day responsibility of the Metadata Specialist is to vet and prepare assets received from suppliers for import into OverDrive systems. … Read more »


Software Developer I / Software Engineer I

The Software Developer’s responsibilities include developing code for new or existing systems based on direction and / or specifications provided by the Product Owner, Development Manager, Director of Software Development, or Chief Technology Officer. Job duties may also include researching new technologies to determine if they can be applied to OverDrive products and projects. Responsibilities:… Read more »


Specialist, Collection Development (Inside Sales)

The Specialist’s responsibilities include maximizing OverDrive’s sales and market share by working with our public library and / or school library customers to assist in developing their digital media library. This position develops relationships with customers and works with libraries for ongoing collection development support. Responsibilities: Manage installed base of library business in a defined… Read more »


Systems Administrator

The Systems Administrator’s responsibilities include effective provisioning, installation / configuration, operation, and maintenance of systems hardware, servers and related infrastructure. This position participates in technical research, evaluation, and documentation to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, and related procedures adhere to IT Standards as set within the… Read more »


Systems Engineer (Dev. Ops.)

The Systems Engineer’s responsibilities include ensuring the stability, integrity, and efficient operation of the information systems that support core organizational functions. This is achieved by installing, monitoring, maintaining, supporting, and optimizing all required hardware and software and associated operating systems. The Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate,… Read more »


Technical Support Services Manager

The Manager’s responsibilities include ensuring that OverDrive’s partners and users are being provided world-class technical support for OverDrive software products and online services, while developing and improving processes and methodologies that support continued growth into new and international markets.  Responsibilities: Service: Provide OverDrive’s partners and users with an experience that delights and exceeds expectations. Ensure… Read more »


Training Specialist

The Training Specialists responsibilities include designing, maintaining, and facilitating quality training and documentation for internal and external partners. Responsibilities: Deliver online and/or on-site systems training for OverDrive partners.   Manage planning and follow up activities for OverDrive partner webcasts. Use training best practices to help create, edit, and maintain OverDrive training content, including presentations, scripts, demonstrations,… Read more »