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Account Executive, Inside Sales

The Account Executive’s responsibilities include selling products and maintaining customer relationships within a territory of school library accounts. OverDrive, a leading provider and distributer of digital content, is looking to expand our sales team focused on K12 school systems. Responsibilities: Prospect School and District administrators at K-12 School Districts within an assigned geographical territory. Maintain… Read more »

Account Specialist, Partner Services (School)

The Account Specialist’s responsibilities include working with school partners from launch of their OverDrive service through the lifetime of their partnership. Responsibilities: Establish and maintain relationships with OverDrive school partners. Answer general and specific product questions by serving as the main point of contact at OverDrive for a school. Evaluate product usage and recommend a… Read more »

Account Specialist, Publisher Account Services

The Account Specialist’s responsibilities include managing the development of content identification and acquisition towards the goal of expanding and maintaining the catalog of eBook, audio book, music, and video available for Content Reserve. Responsibilities: Establish, develop and maintain relationships with content partners including book publishers, audio book publishers, record labels, show producers, mobile content houses,… Read more »

Executive Assistant

The Executive Assistant provides administrative support to the CEO. Responsibilities: Calendar: Manage and schedule appointments, meetings, and phone calls working in multiple time zones. Administrative: Draft reports, letters, presentations, etc. on the CEO’s behalf. Prepare CEO for meetings by assembling data reports and updates from OverDrive personnel. Travel: Arrange domestic and international travel; this includes… Read more »

Front End Developer

The (Senior) Front End Developer’s responsibilities include developing front-end code for new or existing systems. This position will research new technologies to determine if they can be applied to OverDrive products and projects. Responsibilities: Create front-end code that is compatible with a large number of devices and existing systems. Diagnose cross-browser/device issues and fix them… Read more »

Graphic Designer I (Print)

The Graphic Designer’s responsibilities include providing design and production material in both print and digital media for OverDrive marketing initiatives, including corporate branding, product marketing, and marketing for other departments as needed. This position utilizes creativity, innovative ideas and concepts to create promotional materials and corporate brand assets in appropriate formats. The candidate should have… Read more »

Integration Specialist

The Integration Specialist’s responsibility include providing support to partners for the authentication of end-users and the use of OverDrive’s external APIs. This role resolves requests related to supported technologies, troubleshoots technical issues, utilizes a support management system, and communicates partner issues to internal teams. Responsibilities: Provide initial support to business partners for authentication failures, including… Read more »

IT Technician (desktop / help desk support)

The Technician’s responsibilities include ensuring workstation up-time for end users to access their business applications by supporting desktops, servers, network hardware, and software.  Additional responsibilities may include support projects and other client support requirements including, but not limited to, desktops, servers, smart phones, operating systems, LAN/WAN, security, wireless, backups, disaster recovery, managed services, remote access,… Read more »

Marketing & Events Specialist

The Marketing & Events Specialist’s responsibilities include varying degrees of planning, organizing, and managing activities related to OverDrive’s Digital Bookmobile community outreach events (approximately 150 events each year). Responsibilities include, building the Digital Bookmobile tour route, participating at events, collaborating internally and with OverDrive library and school partners in effort to produce effective community event… Read more »

Marketing & Events Specialist II (Trade Show Specialist)

The Marketing & Events Specialist’s II (Senior Trade Show Specialist) responsibilities include leading and coordinating all aspects of planning, organizing, and managing activities related to OverDrive’s industry related events, such as trade shows (domestic and international) and corporate meetings. This involves creating an event concept to meet our key goals and objectives, plan and prepare all… Read more »

Systems Administrator

The Systems Administrator’s responsibilities include effective provisioning, installation / configuration, operation, and maintenance of systems hardware, servers and related infrastructure. This position participates in technical research, evaluation, and documentation to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, and related procedures adhere to IT Standards as set within the… Read more »

Technical Support Services Manager

The Manager’s responsibilities include ensuring that OverDrive’s partners and users are being provided world-class technical support for OverDrive software products and online services, while developing and improving processes and methodologies that support continued growth into new and international markets.  Responsibilities: Service: Provide OverDrive’s partners and users with an experience that delights and exceeds expectations. Ensure… Read more »

Technical Support Specialist

The Specialist’s responsibilities include providing support to end users and to business partners for end user products and services. This role answers and resolves requests related to supported applications, responds to problems that require technical support, utilizes support ticket management system, and communicates end-users’ issues to technical staff and account specialists. This position may work… Read more »

Training Specialist

The Training Specialists responsibilities include designing, maintaining, and facilitating quality training and documentation for internal and external partners. Responsibilities: Deliver online and/or on-site systems training for OverDrive partners.   Manage planning and follow up activities for OverDrive partner webcasts. Use training best practices to help create, edit, and maintain OverDrive training content, including presentations, scripts, demonstrations,… Read more »