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Account Specialist, Partner Services (Library)

The Account Specialist’s responsibilities include working with public and school library partners from launch of their OverDrive service through the lifetime of their partnership. Responsibilities: Establish and maintain relationships with OverDrive public and school library partners. Answer general and specific product questions by serving as the main point of contact at OverDrive for a library…. Read more »


Accountant (Accounts Receivable Collections)

The Accountant’s responsibilities include Accounts Receivable collections, communicating with internal and external contacts, and providing general accounting support. Responsibilities: Lead role in managing the Accounts Receivable aging and collection of past due accounts Help implement new collections management system and improve collection processes Interact with customers and internal contacts to resolve outstanding issues   Assist… Read more »


Analyst (Collection Development Librarian) – International Focus

The Analyst’s responsibilities include partnering with the Specialist to assist public library or school library customers in developing their digital media library and maximizing OverDrive’s sales and market share. Responsibilities: Partner with a Specialist to proactively manage the library client experience for optimal value and utility for accounts within the territory. Support the Specialists with… Read more »


Brand Ambassador (Digital Media Event Specialist)

The Digital Media Event Specialist’s responsibilities include traveling with the Digital Bookmobile generating awareness about the OverDrive product in public and school libraries. The Digital Media Event Specialist is responsible for preparing for and executing our community outreach event marketing plan at each Digital Bookmobile event. Responsibilities: Interact extensively with our public and school library… Read more »


Facilities Specialist (Maintenance Technician)

The Facilities Specialist’s responsibilities include the maintenance of OverDrive facilities and property. This will include, but not be limited to, maintenance of items throughout the building that break, plumbing, electrical, or HVAC problems. The Facilities Specialist will work on a regular basis with both internal customers and external vendors. Responsibilities: Perform repairs of facilities to… Read more »


Front End Developer

The (Senior) Front End Developer’s responsibilities include developing front-end code for new or existing systems. This position will research new technologies to determine if they can be applied to OverDrive products and projects. Responsibilities: Create front-end code that is compatible with a large number of devices and existing systems. Diagnose cross-browser/device issues and fix them… Read more »


Integration Specialist

The Integration Specialist’s responsibility include providing support to partners for the authentication of end-users and the use of OverDrive’s external APIs. This role resolves requests related to supported technologies, troubleshoots technical issues, utilizes a support management system, and communicates partner issues to internal teams. Responsibilities: Provide initial support to business partners for authentication failures, including… Read more »


Software Developer

The Software Developer’s responsibilities include developing and supporting applications. Development responsibilities will require creating engaging multimedia programs that use web-connected technologies. Responsibilities: Collaborate with other developers in updating and extending code for digital download and e-commerce websites. Design and implement web applications using ASP.NET. Program, develop, and produce applications that communicate through web services to… Read more »


Software Tester I

The Software Tester I responsibilities include evaluating mobile and web applications and back-end systems to review functionality and identify defects or potential design flaws. The individual analyzes products and specifications, develops, writes, and executes tests (manually or with tools), and assists developers to isolate and determine the source of defects. The Software Tester I also… Read more »


Solution Architect

The Solution Architect’s responsibilities include developing and supporting applications. Development responsibilities will require creating engaging multimedia programs that use web-connected technologies. Responsibilities: Collaborate with other senior developers in updating and extending code for digital download and e-commerce websites. Design and implement web applications using ASP.NET. Ability to lead small teams of developers to accomplish project… Read more »


Specialist, Collection Development (Inside Sales)

The Specialist’s responsibilities include maximizing OverDrive’s sales and market share by working with our public library and / or school library customers to assist in developing their digital media library. This position develops relationships with customers and works with libraries for ongoing collection development support. Responsibilities: Manage installed base of library business in a defined… Read more »


Technical Support Specialist

The Specialist’s responsibilities include providing support to end users and to business partners for end user products and services. This role answers and resolves requests related to supported applications, responds to problems that require technical support, utilizes support ticket management system, and communicates end-users’ issues to technical staff and account specialists. This position may work… Read more »