New and improved monthly webcast – The End User Experience
By: Briana Johnson-Sims, OverDrive Training Specialist
At OverDrive, we understand you’re the first line of defense for questions about your digital library. “What are eBooks?” “How can I get audiobooks on my phone?” “How can I use my Kindle?” There are a variety of ways to get your users started with OverDrive, so we want to ensure you’re familiar with the most popular options for enjoying digital titles. That’s why we’ve revamped our monthly webcast, The End User Experience, to review common user scenarios and demonstrate how to browse and borrow titles using Libby, the digital library website, the OverDrive app, and Kindle Book delivery (U.S. libraries only).
These demonstrations will help you recommend the best experiences for your patrons based on their specific needs. Libby is a great option for new users, but what if they need to download titles to their Kindle? What if their primary language is Spanish? We answer these questions and more in The End User Experience webcast held the second Wednesday of every month. Register today on the Resource Center under Staff Training > Live Webcasts.
Our monthly webcast series reviews more than just how to help your users borrow and enjoy digital titles. Our Shopping for Titles in Marketplace webcast is great for selectors who need to know how to find and purchase the best digital content for their patrons. This month’s special topic, Marketplace Reports, will give your staff the tools they need to evaluate your digital collection and make informed purchasing decisions. We’ll demonstrate how to access reports on circulation activity, title status, user holds, and more.
The entire webcast series is free to access and runs September 12-14th, with each webcast starting at 11:00 AM Eastern Time. After each webcast, we’ll send registered attendees a PDF copy of the presentation and the recorded session. Don’t forget, you can learn more about additional topics by exploring our recorded trainings and past webcasts on the Resource Center, or by requesting a custom training through your OverDrive Account or Content Specialist.
We hope you’ll join us to learn more about OverDrive!