The top 10 support questions you’ll get during the holiday season (and how to answer them)
By Daver Jennings, an OverDrive Support Services Specialist This holiday season, more people will be using your OverDrive-powered digital collection. With the increased traffic, you may get asked some of our most frequently asked questions listed below: How do I return digital titles? This FAQ…
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How OverDrive Frontline Tech Support can help your users and your staff
With the holidays rapidly approaching, which includes the gift of eReaders and staff taking vacation time, are you prepared to handle the rush of patrons’ questions? Why not shift direct user support to OverDrive? Join us for our free webinar – OverDrive Front Line Tech Support on…
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