How OverDrive Frontline Tech Support can help your users and your staff
With the holidays rapidly approaching, which includes the gift of eReaders and staff taking vacation time, are you prepared to handle the rush of patrons’ questions? Why not shift direct user support to OverDrive? Join us for our free webinar – OverDrive Front Line Tech Support on Wednesday, December 16th at 2:00 pm – to learn more about how our award-winning service can help your users and staff.
With Front Line Tech Support our highly trained support staff will take on all OverDrive-related questions and get your users back on track to enjoying your digital collection. Our team specializes in troubleshooting all popular devices and has the expertise to field any and all questions that your users may have. During the webinar we’ll cover:
- A service overview
- How it can help your library
- The benefits other libraries have seen
- How to get started
- Q&A session
If you’re staff members can make it you can still register now and to receive a reminder when the webinar is archived and available for on-demand viewing at your convenience.