Let our training team help you help your patrons
By: Briana Johnson-Sims, Training Specialist Public Service Announcement: OverDrive has all the tools you need to help new and existing OverDrive users; you don’t have to do it alone. Join us for our free Help Resources webcast on Tuesday, May 15th at 2:00PM ET to…
4 easy ways to use OverDrive Help
By: Adam Sockel, Marketing & Communications Specialist and co-host of the Professional Book Nerds podcast. OverDrive Help is a wonderful resource for library users who are looking for FAQs, getting started guides or simply want to learn something new about your digital library services. Readers can…
Introducing the new OverDrive Marketplace Help website
Just in time for the busiest season of the year, OverDrive is excited to present our new OverDrive Marketplace Help website! This new, innovative website is an interactive, dynamic revamp of our Marketplace User Guide and is sure to make finding answers to your questions…
Library holiday rush preparation tips
~Everything you need to know to make sure your library is prepared for that huge library holiday rush~ By: Melissa Marin, OverDrive Marketing Specialist Traditionally, we see a jump in digital usage in December and January, as people have extra free time for the holidays and…
The 5 most visited articles from OverDrive Help
By: Sydney Kalnay, OverDrive Training Specialist One way we approach training at OverDrive is to let our products speak for themselves. The intuitive interface and workflow of the OverDrive web and mobile experience allow you to browse, borrow, and enjoy titles without much intervention from…
The best ways to contact the OverDrive support team
Over the last few years, OverDrive has gone to great lengths to improve the quality of our help and support resources. From redesigning the Help pages, to improving the quality of the information in the articles, to greatly improving the search functionality, a lot of…
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